Notification on slack channel when overall ticket counts reaches number X

Question

Hi Team,
Have you ever implemented below kind of automation between Sack and JIRA(cloud).

Task- Whenever overall Open ticket count in our JIRA Board cross let say 10 ,it should trigger a message in our one of slack channel.

Mark Segall · Answer

Hmm - The question tags indicate you're on Cloud, but based upon your screenshot it appears you're on Server/Data Center?  If this is the case, you will not have the lookup issues action.

The only workaround I'm aware of is having something run on a schedule like this:

* TRIGGER: Scheduled (Your desired frequency)
* CONDITION (Advanced):* {{issues.size}}
Greater Than
9

* ACTION: Send Slack Message* There are {{issues.size}} open issues

Raj_tdahcp · Answer

Thanks alot Mark for quick response :)

Unfortunately i am not able to find Lookup under actions, is there any other way to achieve same goal?

Mark Segall · Answer

Hi @Raj and welcome to the community!

You could do something like this:

* TRIGGER: Issue Transitioned (To YOURSTATUS)
* ACTION: Lookup Issues* status = YOURSTATUS

* CONDITION (Advanced):* {{lookupIssues.size}}
Greater Than
9

* ACTION: Send Slack Message* There are {{lookupIssues.size}} open issues