Confluence Cloud export wrong PDF file with error message

Question

Hello,

Confluence Cloud export the wrong PDF file include error message.

The message in PDF file is as follows.

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There was a problem accessing this content

Check your network connection and try again, or contact your administrator for help.

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But I can download the normal WORD file from Confluence Cloud page.

What can I check to resolve this issue?

Thank you.

Sungchul

Tony Ng_qrk1s1 · Answer

I have the same issue.

박성철_d9ouqv · Answer

Hi @Andy Gladstone

PDF download works fine.  The content of the pdf file is not normal.

Andy Gladstone · Answer

@박성철 welcome to the Atlassian Community. That looks like a page redirect issue. When exporting to PDF your browser should download a PDF to your local system - are you not experiencing that behavior?