How to create ticket using Atlassian Assist via Slack Workflow?

Czarina Catambing_hibqir

Hi, I'd like to create a ticket using the Slack Workflow. I create this workflow

You can see that 3rd step is where I'd like to create a ticket. However, opening that step shows a popup that does not even include the most important fields to create a ticket like Description, Priority Level, Ticket type.

 

I decided to still try to see if it can create a ticket but it does not do that either. Can you let me know what I did wrong here?

Rahul Patil

Hi @Czarina Catambing ,

this doesn't work as of now, however we have a feature request for this:

this https://jira.atlassian.com/browse/JSDCLOUD-11430

Please vote for this ticket.