Hi,
How the Service Catalog management will work in Jira Service Management.
Kindly help me out with the examples from scratch.
Thanks,
Hi @Sreenadh
You can read more about request types here https://support.atlassian.com/jira-service-management-cloud/docs/categorize-customer-requests-into-request-types/
The main thing that you should do is to organize your catalogue in such a way to help your customers find a service they want. You can follow an ITIL service catalogue template (there are a bunch over the internet) to help you organize your catalogue, and you can adjust them to your liking and to a way that will help your customers. At least that's I would do.
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