Automation Question

Nikos Vlachos_gp6181

Hello All,

 

I am having an issue with an automation rule. The main problem that I want to solve is that due to the limit of runs for a rule in the global automation I have to limit the role and copy it on each project. The problem is that the rule is supposed to update a linked issue in another project but because of the single-project limitation, it doesn't recognize the issues that are linked in other projects. 

I did test the rule on the global automation and it worked fine but because the rule runs every time there is an update that causes the rule limit to be reached. 

 

e to help

Walter Buggenhout

Hi @Nikos Vlachos,

I can imagine. If you fire a rule every single time an issue gets updated, that is going to be a lot of executions.

A couple of things you could do to try and limit the number of executions:

• In your rule details, it is possible to specify the specific list of projects where your rule should run. Listing only the impacted projects there may already reduce the number of executions.
• Check if there isn't a better, more economical trigger you can use for your rule than issue updated. If you are looking at a transition, Issue transition will be fired way less. Or if you want to monitor the change of a specific field, Field value changed might be a better choice as well.
• If those don't work, you may consider using a scheduled trigger that uses a JQL filter with multiple issues to perform a periodic bulk update for the changed issues.

Hope this helps!