Unable to Setup Working Capacity

Question

We are trying to get the Team Board to work in Jira.

As I can see you can't change it per user basis but per Team.

It currently displays 40h/week which I would like to change but even after creating a Team no option comes up where I am able to change it.

Most Docs say something like "Navigate to the Teams view" but I don't have it. I am however able to create and find Teams under the People Tab.

What am I doing wrong?

Kurt Oeffner · Answer

I am so sorry. You are right. It is from the App Team Board.

I had no idea that it is a plugin as I never knew about it.
In that case I am totally wrong here.
Got it to work after learning where to look for.

Thank you for the help, wish you an awesome day!

Trudy P Claspill · Answer

Hello @Kurt Oeffner

Thank you for the screen image.

Can you tell us what options you selected to get to this screen?

I cannot find that screen in my own instance. I suspect it is not native functionality of the Jira Standard plan and may have come from a third party app. Can you check if a third party app related to time tracking and/or capacity planning has been installed?

Kurt Oeffner · Answer

Here it show the Working Capacity. The project itself is a software project. We would like to change them to the actual working hours. I was under the impression that it only worked in the Advanced Roadmaps, I probably stumbled on it from there. I hope the Screenshot will give you a clear picture. Its been taken from the Software Project in Team Board.