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Update the key of a project

amit_bakst

Hi,
I want to update the name and the key of a certain project, but when I try to update the key, I get a message like this:

Screen Shot 2022-10-25 at 11.56.34.png

I just want to make sure before I do the update that it won't delete things for me, and what does this sentence refer to ״break some external integrations״, Why should I pay attention?

Thanks in advance,

Amit

Accepted answers

Eugenio Onofre_v78igo

Hi @amit_bakst

Changing the Project Key will trigger a Jira reindexing, which means all entries in the database will be updated to refer to the new key. Depending on the amount of tickets, the reindex process can take from minutes to hours.

The reindex process will not delete any ticket.

The reference to "external integrations" refers to possible existing integrations that relies in Jira. Examples:

if you have Jira Automation rules configured for the old key, you will need to update it to the new one
if you have external services (ex: any service that get Jira information via API), this external service will need to be updated to reflect the new API Key.

Regards,
Eugenio

Fabio Racobaldo _Catworkx_

In addition to @Eugenio Onofre answer, here a detailed article about that https://confluence.atlassian.com/adminjiraserver/editing-a-project-key-938847080.html

Hope this helps,

Fabio

All comments

Eugenio Onofre_v78igo

Hi @amit_bakst

The reindex process will not delete any ticket.

The reference to "external integrations" refers to possible existing integrations that relies in Jira. Examples:

if you have Jira Automation rules configured for the old key, you will need to update it to the new one
if you have external services (ex: any service that get Jira information via API), this external service will need to be updated to reflect the new API Key.