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Automatic time logging in a project for other people

Magdalena

Hi, I have a problem with setting up automatic time logging in a project.

We have a plugin for Jira called "Timesheet Tracking for Jira" with which we look at the calendar every month to see who has worked how much time on a project. However, some people we know in advance will always have 8h in one project, so I wanted to automate this.

However, I can see that a trigger is needed to trigger such an automatic action, plus I have the problem that this time should be attributed to other people and not to me.

Does anyone know how to create such automation? I have already tried "when: Scheduled then logged" or "when issue assigned then logged".

Screenshot 2022-10-25 at 09.55.46.png

Accepted answers

Bill Sheboy

Hi @Magdalena

To do this for a specific person's user account, try changing the rule actor to that person. The time logging will be relative to them.

Kind regards,
Bill

Magdalena

Hi @Bill Sheboy ,

Thank you for your answer! This is exactly what I did, but you can see on the screen that I have an error with "When: Scheduled". Maybe my JQL is missing some information? I put there status and the person who should have logged time.

Also in "Then: Log time" I put the smart value "{{now.toBusinessDay}}" to check if this is a business day or a weekend.

All comments

Bill Sheboy

Hi @Magdalena

To do this for a specific person's user account, try changing the rule actor to that person. The time logging will be relative to them.

Kind regards,
Bill

Magdalena

Hi @Bill Sheboy ,

Also in "Then: Log time" I put the smart value "{{now.toBusinessDay}}" to check if this is a business day or a weekend.

Bill Sheboy

I am not seeing the error for that trigger. If you select "validate query" what happens?

Magdalena

Then I can see that I have "1 issue found" but I can't start or turn on the automation, it looks like there is an error. Also on the left side, you can see the red logo with an exclamation point - so I believe this is an error. But I don't understand where exactly is the error.

Bill Sheboy

I wonder if this is one of those situations where a rule gets "glitched" due to problems with the editor.

Perhaps drop/disable this one and try to recreate the rule as new to see how that helps.

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