Resolution field not available

Mateus Haubert

Hi,

I'm setting up a Kanban board using Jira Software. It's a team-managed business project.

I can't find the resolution field and when I move the tasks to done, they do not show as resolved on the reports.

In my workflow, I cannot find post functions.

When trying to set up a rule for the workflow transition. The only fields available to be updated are Description, Labels and Start Date, even though my issues have other fields. However, I cannot find the resolution field when configuring my issue either.

Please help, I've gone through all articles I could find and nothing has solved the problem.

Thanks

Walter Buggenhout

Hi @Mateus Haubert and welcome to the Community!

Team managed projects do not have a resolution field that can be set. There is a feature request for this that you can track here: JSDCLOUD-8523. On the ticket there is also a mention of a potential workaround, by setting a resolution value via automation.

General behaviour is that the resolution is being set automatically (but not to a value you could configure) when an issue is moved into the rightmost column of your board.

Hope this helps!