Hello all,
My team is having an issue where our sprint board is too slow to update when ticket details change. Something as simple as a status transition or flagging an issue may take 30 seconds or more before it's reflected on another user's board. This is causing us issue when, for example, we're doing our daily QA and need to see which tickets have been moved from "Ready for QA" to "In QA". Steps to reproduce below:
- User A and User B open the same sprint board (with no filters)
- User A transitions ticket 1 from "to-do" to "in progress"
- User B has the sprint board open. Ticket 1 is still "to-do" on their screen.
- Sometimes after 30 seconds the board refreshes for user B and ticket 1 accurately shows as "in progress"
- Sometimes, waiting does nothing and User B needs to manually refresh the board for ticket 1 to update.
We're using sprints, FWIW. Is this expected behavior? Is there a workaround? Our board isn't very big, typically contains about 30 issues at a given time. We expect it to update in real-time like other "board" products we've used, like Trello.
Thanks!
