How to limit subscription send out only to assignees

Question

Hi,

Got a filter that has this simple JQL:

assignee in (currentUser()) order by created DESC

and it sends to everyone in selected group (jira-users) even if there are no assignments for a user. The user receives email saying that there are 0 issues.

I would like to limit this behaviour so the email won't be sent unless there are some assignments but not necessarily by creating another group.

Is there any way to create a rule or automation for that?

Norman

Boris Berenberg - Modus Create · Answer

We make Notification Assistant for Jira which also allows project admins to configure custom notifications at the project level. Maybe this would be better for your environment instead of using filter subscriptions?

Norman Ruta · Answer

@Trudy P Claspill thanks for your answer. It is shame that admins cannot do anything with the Subscriptions made by a user. And the use case in a ticket you presented is even better.

Anyway I know what steps I need to take.

Thank you!

Trudy P Claspill · Answer

It does not appear that administrators have the ability to modify subscriptions created by other users.

Admins can change the owner of a filter, which gives them the ability to make themselves an owner of the filter and modify the filter, but I don't think that gives them ownership of the subscriptions.

There was a change request to let admins manage filter subscriptions, but it was closed in 2021 as Won't Fix.

https://jira.atlassian.com/browse/JRACLOUD-73354