Is it possilble to use inactivity as a trigger in automation?

ondrej_hybl

I would like to set automation in Jira - for cases, when some task is more then 2 days "In review" status and there is no respons from assigned person. The action should be, the issue automaticaly transits to status "Done".
I am not able to find out if the trigger can be innactivity.

Tx

O.

Tharaka_Hettiarachchi

Hi @ondrej_hybl ,

 

We don't have trigger functions to check inactivity state in Jira.

But you can create a rule like this.

 

1. You can add a scheduled trigger (It will executes on every day at a given time)

 

Add JQL to execute only for 'In Review' issues (Change it according to your status)

 

2. Then add a new condition with advanced compare condition

Condition:  {{now.diff(issue.updated).days.abs}} is greater than 2 

3. Then you can move to that issue to 'DONE'

 

 

Cheers!