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Can't see issue types below Epic in advanced roadmap

Anastasia Seidaridi

I can't seem to find how to display issue types below epics in the advanced roadmap. I've read every possible question in the community regarding this and nothing works for me. My stories are not older than 30 days, the filters are configured to display all issue types from company objectives to sub-tasks, the stories are linked properly to epics. I really cannot understand why the stories, task, sub-tasks are not visible.

Screenshot 2022-10-21 at 8.54.33 AM.png Screenshot 2022-10-21 at 8.50.52 AM.png Screenshot 2022-10-21 at 8.55.11 AM.png

And a second question, if all stories are in a specific sprint and are children to an epic, it automatically shows the start and due date of the sprint in the project's roadmap. Is it possible that the dates are visible in the advanced roadmap? I assume that I can't see the dates because the stories are not visible..?

Accepted answers

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__ Jimi Wikman

Hi Anastasia,

you probably have already checked this, but just to be sure could you check the Source Data just to make sure you don't have a filter that might exclude the lower levels, or that you have removed something that you did not mean to?

Skärmbild 2022-10-21 081220.jpg

Fabio Racobaldo _Catworkx_

Hi @Anastasia Seidaridi ,

welcome to the Atlassian community!

First of all you need to check if all those issue types have been configured in Advanced Roadmap Hierarchy (https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps/)

Hope this helps,

Fabio

Anastasia Seidaridi

Hi Jimi,

thanks for the quick response! Yes, I have checked this one also, everything seems to be in place there.

Anastasia Seidaridi

Hello @Fabio Racobaldo _Catworkx_ I have checked that also, see the screenshot below. Is there anything that I am missing?

Screenshot 2022-10-21 at 12.15.24 PM.png

Fabio Racobaldo _Catworkx_

Hi @Anastasia Seidaridi ,

based on your screenshot "Comany Objective" doesn't contain Story as issue type

Anastasia Seidaridi

@Fabio Racobaldo _Catworkx_

But story as an issue type is supposed to be below epic, as it is in the current hierarchy. If I place it in the Company Objective, wouldn't it mess up things? Also, other types are not in the company objective but they are visible in the roadmap. Sorry I am new and maybe asking silly questions.

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