Hi, I have a problem with {{issue.key}} in the message I want to send, or to be more precise, what is the result of using it. To illustrate where is the problem, I did a test with syntax like this: 1. Case with space between {{issue.key}} {{issue.summary}} 2. No space between {{issue.key}}:{{issue.summary}} The result is like on this picture "OTWARTE" is "OPEN" so it is the value of {{issue.status.name}}. 'New "space" test' it is the value of {{issue.summary}} Where does this difference come from in what is displayed as {{issue.key}} in Case 1? There is no such problem with other parameters and while using ${issue.key} in the Notification. Kind regards, Piotr Piotrowski

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Problem with {{issue.key}} in automation message

Piotr Piotrowski_pzxmuy

Hi,

I have a problem with {{issue.key}} in the message I want to send, or to be more precise, what is the result of using it. To illustrate where is the problem, I did a test with syntax like this:

1. Case with space between {{issue.key}} {{issue.summary}}
2. No space between {{issue.key}}:{{issue.summary}}

The result is like on this picture issue.key.png

"OTWARTE" is "OPEN" so it is the value of {{issue.status.name}}.

'New "space" test' it is the value of {{issue.summary}}

Where does this difference come from in what is displayed as {{issue.key}} in Case 1?

There is no such problem with other parameters and while using ${issue.key} in the Notification.

Kind regards,

Piotr Piotrowski

Accepted answers

Mark Segall

Hi @Piotr Piotrowski and welcome to the community!

When you have the space, the renderer gets smart and makes the key dynamically convert to key summary and status. With no space, the renderer is unable to differentiate between the key and the following text and leaves it alone.