Automation from Duedate to late or Automation rule for late and overdue ?

Question

Hello everyone , can someone please help me regarding this.

I have set up and automation of Due date which shows up automatically , that works fine. Now I want to set it up the transition to late and over due after particular days.

I have created my automation rule but it gives me error and the tickets are not moving automatically from late to overdue ?

Zeeshan Haider_8jnjn5 · Answer

I don't understand it, as all my workflows can transition into each other , below I have attached a picture.

John Funk · Answer

So, it looks like the transition has a screen attached to it - is that the case? If so, automation will not be able to automatically move the issue because it can't filling in a screen on the fly like that.

You would need to create another transition to the same status with a Condition that has just the atlassian-addons user who can execute it (and project the Jira Administrators group). Name the transition something like System Transition to Late or something other than what the current one is.

Zeeshan Haider_8jnjn5 · Answer

This is the error that it gives me in the Audit logs