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My workflow is stuck in an Unpublished changes loop

Ronald Vallenduuk

I have a workflow. When I view it there's a banner that says "There is a draft with unpublished changes". When I click 'View draft' I see the workflow in edit mode with a banner "There are unpublished changes. Do you want to publish this draft now?"

I click 'Discard Draft', get a warning, click 'Discard' again and a little popup tells me "The draft workflow was discarded". Great.

So I click Edit. I see the workflow in edit mode with a banner "There are unpublished changes. Do you want to publish this draft now?"

I click 'Publish Draft', select 'No I don't need a backup', click 'Publish' and a little popup tells me "The draft workflow is now active". Great.

So I click Edit. I see the workflow in edit mode with a banner "There are unpublished changes. Do you want to publish this draft now?"

This seems to repeat forever. Am I doing something wrong or is this a bug?

Accepted answers

Nic Brough -Adaptavist-

Er, if you click "Edit", you are creating a draft workflow that is unpublished. That's the point of the "edit" process.

Stop clicking "Edit" and you won't get the message.

Ronald Vallenduuk

Ok, it's all kinda clear now...

I misunderstood the banner to be a warning another unpublished version. I think the banner is a bit over the top; a Save button would also tell me that I'm in edit mode.

The banner only appears when you're editing a workflow that is assigned to a scheme. I hadn't realised that connection so the banner seemed to suddenly appear.

Then on top of that there's the bug about the outgoing transitions which confused me even further.

All comments

Nic Brough -Adaptavist-

Er, if you click "Edit", you are creating a draft workflow that is unpublished. That's the point of the "edit" process.

Stop clicking "Edit" and you won't get the message.

Ronald Vallenduuk

But without clicking edit I'm in view mode. How am I supposed to add a transition without going to edit mode first?

Nic Brough -Adaptavist-

Adding a transition is an edit to the workflow. So you click edit, to edit the workflow, which creates a draft, which then warns you that you have a draft workflow that is not in use yet.

There are two states here - either you are looking at a workflow, or you have an unpublished draft which you are changing.

I don't understand the problem. What do you expect if you click edit?

Raju KC

When you click Edit, even you haven't made any changes, message is displayed. You don't need to be worry. Continue making changes and when complete, just publish it.

Ronald Vallenduuk

Ok, it's all kinda clear now...

I misunderstood the banner to be a warning another unpublished version. I think the banner is a bit over the top; a Save button would also tell me that I'm in edit mode.

The banner only appears when you're editing a workflow that is assigned to a scheme. I hadn't realised that connection so the banner seemed to suddenly appear.

Then on top of that there's the bug about the outgoing transitions which confused me even further.

Christoph Neumann_38o4uo

wow, this issue is almost 8 years old, and it's still essentially unsolved. I am hitting exactly the same roadblock here. JIRA needs much more care from its owners, the UX with JIRA as a power user is not satisfactory

Nic Brough -Adaptavist-

It's not unsolved at all, there was nothing to fix in the original report, it was the poster not quite seeing what it was doing.

The secondary "can't add outgoing transitions to status that don't already have them in draft mode" bug was fixed in Jira 7.something. (7.6 from memory)

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