When customers click my service portal they are asked to specify which category of questions the have. Among others, they have * Other * IT * Emergency * Drivers * etc Ho can I rearrange so that Other ends up at the bottom of the form?

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Change the order of issues on customer portal

Michel Arriagada

When customers click my service portal they are asked to specify which category of questions the have. Among others, they have

Other
IT
Emergency
Drivers
etc

Ho can I rearrange so that Other ends up at the bottom of the form?

Accepted answers

Kate Pawlak _Appsvio_

Hi,

I'm not sure what mean "category". Are they request types? If yes, go to the project settings > Portal settings and change the order of the request types or groups.

Best regards,

Kate

All comments

Kate Pawlak _Appsvio_

Hi,

I'm not sure what mean "category". Are they request types? If yes, go to the project settings > Portal settings and change the order of the request types or groups.

Best regards,

Kate

Michel Arriagada

Hi Kate

This was precisely what I was looking for. Thanks!

Kate Pawlak _Appsvio_

Great that it works!

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