My jira and servicenow do not seem to be connected。
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Hi @[deleted],
welcome to the Atlassian community!
JIRA and ServiceNow are not connected by default using builtin features. You can evaluate some external app like https://marketplace.atlassian.com/apps/1222673/servicenow-connector-for-jira?hosting=cloud&tab=overview
Fabio
@[deleted]hi! did you use any tools to connect them? perhaps the integration was not handled properly? If you're open to using an external solution to connect Jira and ServiceNow, feel free to check out ZigiOps on the marketplace. It's a no-code solution that can help you connect them bi-directionally, transfer data between them, and sync that data in real-time. ZigiOps reads the schema dynamically and can be customized to fit various use cases. Do not hesitate to explore it and if you want to see how it can handle the integration between Jira and ServiceNow, we can have a short demo.
Regards, Diana (ZigiWave team)
Hi @[deleted]
Welcome to the forum! This is Majid @ Exalate.
Can you please elaborate as to how you are connecting ServiceNow and Jira? You can do this via an integration solution such as Exalate to fully synchronize your ServiceNow instance to Jira bidirectionally.
Please feel free to book a customized demo if you would like to see the product in action.
Thanks
Majid
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