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Can I change status of ticket automaticall by subject or contents of mail?

Hi.

I want to change status of ticket automaticall by subject or contents of mail.

If someone knows, please help me out.

Thanks.

Accepted answers

Alex Koxaras -Relational-

Hi @中込晴菜

You can do that with Jira Automation. But what exactly is your case. What will this subject has?

All comments

Alex Koxaras -Relational-

Hi @中込晴菜

You can do that with Jira Automation. But what exactly is your case. What will this subject has?

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