Clean up of inactive users

Question

Hello

We have 209 active users in Jira. However, we still show all inactive or deactivated users in user management. When I have removed those users they reappear the next day. Is there a job that can be configured to remove those users from the Jira system?

Thanks

Mohamed Benziane · Accepted Answer

Hi,

Your Jira is connected to a LDAP or something else ?

Elias B_ Sørensen - Kantega SSO · Accepted Answer

Hi,

Like Mohamed mentioned, if you have configured an LDAP sync or a Cloud user sync, the users will reappear unless you deactivate them in the source of truth, which would be the LDAP / AD user directory your Jira fetches users from. Deactivating users on that end instead will hopefully give you control of the volume of users.

Regards,
Elias Brattli Sørensen
Kantega SSO
https://www.kantega-sso.com