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Sub-tasks are not displayed on the board however are part of the project's issue types.

Alis Yasiuchynskaya_hux6fl

Hi Atlassian Community,

I have a peculiar question regarding my board: the sub-tasks are simply not shown on the board and are not part of the issue type drop-down:

Screenshot 2022-10-17 at 17.19.43.png

When I navigate to the boards settings, I see subtasks there:

Screenshot 2022-10-17 at 17.22.59.png

The difference to other issues displayed on the board is the different workflow. Unfortunately I can't update the workflow for sub-tasks although I am a project admin and org admin in Jira.

Do you have any ideas, how to include subtasks on the board?

Thank you so much for help.

Accepted answers

Trudy P Claspill

Hello @Alis Yasiuchynskaya

You appear to be working with a Team Managed project based on the screen images you provided. You can confirm this by looking at the bottom of the navigation pane on the left where it will say the project is either Team Managed or Company Managed.

If it is the case that you are working with a Team Managed project, Sub-tasks will show on the board and be selectable in that Type list only when you change the Group By option to Subtasks.

Screen Shot 2022-10-17 at 10.24.38 AM.png

All comments

Danny_qtq7b3

HI @Alis Yasiuchynskaya

Is it a Team managed project or Company managed project?

If Company managed then follow these steps:

In board settings; Set swimlanes to stories, not queries.

The sub-tasks might be being filtered out of the board, which we fixed using a better filtering:

Filter tasks using issuetype in (Task, Sub-Task) OR issuetype in (standardIssueTypes(), subTaskIssueTypes()).

Hope this helps,

Danny

Trudy P Claspill

Hello @Alis Yasiuchynskaya

If it is the case that you are working with a Team Managed project, Sub-tasks will show on the board and be selectable in that Type list only when you change the Group By option to Subtasks.

Screen Shot 2022-10-17 at 10.24.38 AM.png

Alis Yasiuchynskaya_hux6fl

Yep, it is a team-managed project. That also explains why I don't see swimlanes. Thank you so much for help.

Segun Awe

you can as well just add the component to each subtask and that should pop it on the board.

Trudy P Claspill

@Segun Awe

Welcome to the Atlassian community.

Adding to posts older than 6 months is considered "necroposting" and discouraged in the Community Guidelines.

Additionally your answer is wrong.

The poster of the question indicated that the board is in a Team Managed project. Please refer to my answer for information relevant to Subtask display in such project boards.

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