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Single user fields - restrict user list

Vinod Kaliappan

Hi there,

I am trying out the new Forms in JSM and was using Extension for Forms earlier.

I want to restrict the users that show up in the single-user fields in the form. I have linked the form field to a Jira field which has user restriction enabled.

However, the user restrictions that are applied to the Jira field do not seem to apply to the form field.

Not sure if I am missing something. Has anyone else come across this situation?

Thank you

Accepted answers

Joseph Chung Yin

@Vinod Kaliappan -

Welcome to the community. Can you clarify what is your configuration against the actual Jira field where there is "user restrictions"?

Looking forward in assisting your ask.

Best, Joseph

All comments

Joseph Chung Yin

@Vinod Kaliappan -

Welcome to the community. Can you clarify what is your configuration against the actual Jira field where there is "user restrictions"?

Looking forward in assisting your ask.

Best, Joseph

Vinod Kaliappan

@Joseph Chung Yin, thank you for the response.

I have enabled user filtering in the field context such that only the users in a specific group show up in the field when the drop-down is clicked or if anything is typed.

Thank you

Joseph Chung Yin

@Vinod Kaliappan -

Thanks for your update. Currently, it is my understanding that JSM Forms has a limitation - "Note that a FORM (aka ProForma) user picker field that is linked to a Jira user picker field, will not reflect any constraints (filtering to specific groups) that exist on the Jira field)."

I would recommend that you to contact Atlassian Support (https://support.atlassian.com) for further update.

Best, Joseph

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