DMARC Rejection using a default atlassian.net email

jonathan_cortes

Hi, 

We are using a SD request email default incoming email like this: support@[project].atlassian.net 

the last mont every email request was rejected by DMARC validation check, we try set a white list of accepted domains without success result

we have more SD projects using a custom email domain, works,

this projects were created more than two years ago. only the last mont the projects than use a default atlassian email fails.

Joseph Chung Yin

@jonathan_cortes -

I came across this CLOSED Atlassian Support case that contains a few suggestions - https://jira.atlassian.com/browse/JSDCLOUD-5614

You may already read about the suggested work around.  At this time, I would recommend you to contact Atlassian Support (https://support.atlassian.com) for their further assistance since you mentioned that this your project works before and started failing in last month.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.