What do you mean by Agent Tier:1-3 in Jira for Standard and Premium subscription.
@Ravindra Parihar ,
Care to elaborate where that information is coming from to provide us with some context?
@Ravindra Parihar For Jira Service Management, the licensing is as follows:
Free Plan: 1-3 Agents
Paid Plans: Standard
Premium
Enterprise
If you need more than 3 agents (people who actively work JSM tickets), or need more functionality, you should look at one of the paid plans.
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