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Can we create a Jira Service management ticket that repeats periodically?

Jerryton Surya

Is it possible to pre-plan and have a recurrent Jira Service Desk Ticket created automatically? We need to check our server on a regular basis.

Accepted answers

John Funk

Hi Jerryton,

There are some add-ons out there to help with that, but here is an article that I wrote recently that guides you how to do it for free. If the article helps you, give it a like. :-)

https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

All comments

John Funk

Hi Jerryton,

There are some add-ons out there to help with that, but here is an article that I wrote recently that guides you how to do it for free. If the article helps you, give it a like. :-)

https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Jerryton Surya

Thank you @John Funk The article was really helpful

John Funk

Excellent! Glad you could use it!

Karyna Tyrnavska _SaaSJet

Hi, @Jerryton Surya !

Try out the Recurring Checklists and Report add-on, if you`re ok with Atlassian plug-ins. My team has developed this add-on to deal with recurring tasks. It allows to create a recurring tasks with a checklist and monitor every action item via ine-oage report

Jerryton Surya

Thank you @Karyna Tyrnavska _SaaSJet I'll give a try

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