JSM integration with Slack

Question

I have enabled slack integration but that will go to a particular channel and not the creator of the ticket.

My ask here is to trigger a project once another project is transitioned to COMPLETED. I am able to achieve this via email but we are also looking to send a message to the creator of the ticket.

FrozenBrownie011 · Answer

By connecting Slack workspaces with Jira Service Management, you can create Slack channels for your Jira Service Management incidents, add incident responders to your Slack channels, update incident priorities, take incident actions, and help your team step in faster during incidents.   Direct2HR Safeway

Sanjam · Answer

Can I send a JSM form via slack so that the user does not need to go into the portal or JIRA to enter any information?