Contact Details for Vendor Management

Question

Hi Community,
     Actually my query is related to vendor management process since our organization using Atlassian products like JIRA, Confluence, BitBucket. As a part of security and for our compliance requirement we need to send vendor management questionnaires to all our vendors and receive their response. So is there any email for atlassian support or security team where i can send these questionnaire?

Please clarify this since we need to perform this as soon as possible

Giriraj R · Answer

Hi @Fabio Racobaldo _Catworkx_

Thanks for the swift response. yes i tried the https://www.atlassian.com/trust/security but we already have some questions which needs to be filled from vendor's side. Also i tried to create a ticket but is there any options for vendor management support cause i don't see any options for these kind of support or can i use GDPR/security options to raise a ticket ?

Jack Brickey · Answer

Hi @Giriraj R ,

You may find the following website useful for Atlassian products. https://www.atlassian.com/trust

However, if they are third-party vendors I don't know of a single email that covers that.

Fabio Racobaldo _Catworkx_ · Answer

Hi @Giriraj R ,

welcome to the Atlassian community!

My suggestion is to raise a request through https://support.atlassian.com/contact/#/

Btw, here you can find some information about Atlassian security.

Hope this helps,

Fabio