How to edit the fields shown in the ticket 'preview' screen?

Question

As an admin, I would like to remove the description fields from the ticket 'preview' screen that I see when clicking on a ticket while in the backlog view.

Does anyone know what this view or screen is called? It seems to be called 'test view' although when I go to  configure screens, there is no such view as test view, only Create Issue screen, Edit Issue screen and View Issue screens.

Any suggestions?

Thank you!

Holly

Holly Schomann_lcpysz · Answer

Thank you for your response. I am surprised we don't have any flexibility in that view. I understand that showing fields is important, I would just like the ability to modify which fields are on top considering that the view is so narrow.

Thank you again for your response!

Holly

Nic Brough -Adaptavist- · Answer

The fields that appear in that column are partly hard-coded.  The "view screen" does make a bit of a difference lower down in the column, but the column is coded to show you the most important parts of an issue - summary, description, links and so-on.

So, no, you can't remove the fields that are are there, because showing them is the whole point of the preview column!