Created Vs Resolved Chart not capturing Resolved issues

Question

Hello,

I am trying to make use of the chart in Jira but the Created Vs Resolved Chart is not capturing the resolved items. Status is Done, resolution is Done. As you can see on the screenshot below, 5 items have been created.

Those 5 items have now been closed. Not necessarily the same week but they have been which doesn't show at any date on the board.

Can anyone advise?

Many thanks,

Celia

Celia Charrier · Answer

Hello, it looks like my field isn't hidden.

And the field is associated to my screen

But I am still seeing the same issue

Celia

Celia Charrier · Answer

Thank you Mayur! I'll try to change the config now.

Celia Charrier · Answer

Hi @Patricia Francezi_iDev_

Yes, my filter is for all bugs raised except the ones tagged as technical debt. It is picking them up. For the 5 created issues mentioned as an example above, the filter is

filter = 11954 AND created >= -60d AND created >= 2022-08-21 AND created < 2022-08-28

When filter 11945 is

project = DP AND issuetype = Bug AND status in (Backlog, "Ready for Development", "In Development", "Code Review", "Ready for QA", Done, "In QA", "UX DESIGN", Requirements, "Ready For Deployment") AND component in ("A*****) AND labels not in (Tech_Debt)