Hi,
Can some one will help me out how to perform data look up rules for Impact urgency and Priority.
In change request i am having 3 fields which are Impact Urgency and Priority.
If i change the Impact and Urgency then Priority would be auto filled.
like Impact is 1- High and Urgency is 1- High then Priority would be 1-Critical
Impact is 1- High and Urgency is 2-Medium then Priority would be 2- High
Impact is 1- High and Urgency is 3-Low then Priority would be 3- Moderate
like if i change the Impact and Urgency then Priority would be auto populated.
Please find the attached screenshot for your reference.
Thanks,