Probably the Issue Type scheme of the destination project has different Issue Types from the one you are cloning.
Hello @Asaf Horovitz
Welcome to the community.
Another thing to check is the Actor for the rule. Does that actor have permission to create issues in the destination project?
Are the source and destination projects both Company Managed projects, or Team Managed projects, or not the same?
we are trying to clone from "service management" project into "team-managed"
there is a solution to achieve this kind of clone?
There are multiple ways to describe the "type" of a project.
One way is to identify if it is Company Managed or Team Managed. That will display at the bottom of the navigation pane on the left.
Another way is to identify if it is a Software, Service, or Business project.
You have told us that the source project is Service, but not if it is Company Managed or Team Managed.
You have told us that the destination project is Team Managed, but not if it is a Software, Service, or Business project.
Please provide the missing information.
Also, please show us your complete rule, and the details of the Clone action.
The source project is "company-managed project"
attached screenshot with the automation rule
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