Dashboard lost all shares after add a single user

Question

Hi all,

I have the following problem in my Jira environment.
When I create a dashboard and e.g. set the view permission to all logged in users and the edit permission to the admin group, the dashboard is visible.
If I now add a single user to the edit permissions, all permissions are gone.
However, the user has access to all filters and projects in the dashboard.

But the shares are displayed under "manage dashboards".

Thanks
Joerg

Joerg Strehl · Answer

If I only specify groups, the shares remain.
But as soon as I add a single user, all the previous shares disappear.

Bhanu_ihv087 · Answer

Did you test having only one group (all users are in this group) for the edit shares?

Joerg Strehl · Answer

Hi @Bhanu

Unfortunately, your suggestion did not help me.
My problem is also somewhat different.
After a few more tests, when I share a dashboard, it works until I add another user as editor, then the previous shares are deleted and only the new one is there.