I'm using Jira Service Management with a team-managed project. I connected an email account to the project. When an email is received, a new ticket is created. In the mailbox, the email is marked read so I can tell that it has been processed. However this will mean that the mailbox could become full and so no longer be able to receive emails. I see that it might be possible to have the email handler for other Jira setups, e.g. company-managed, delete processed email, but is it possible to have this occur for team-managed?
As a workaround, I'm considering adding a rule in the mail system to delete emails older than a certain number of days, but it would be far better for the email handler to be configured to do this.
