Hello Community,
I have a request form from https://{my-domain}.atlassian/servicedesk/customer/portal/
which is connected to a webhook via pipedream.com where I can see the fields of a submitted form. The issue is that many of the values I submitted in the request form do not show up in the webhook payload on pipedream.
Say for example I have a form with two fields: Name and Email. I submit the following
Name: Hakob Abajian
Email: hakobabajian@myemail.com
The webhook body may look like:
body { issue { fields { customfield_xxxx1: Hakob Abajian, customfield_xxxx2: null } } }
The value for the email field is null and never shows up in the webhook body. In my forms, several field's values never show up in the webhook payload.
Why do the values I input in my submitted form not show up in the webhook payload?
Thank you.