nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot file support ticket

David Pautler

I'm repeatedly getting "Something went wrong, please try submitting your request again." even when making the ticket as simple as possible, e.g. by removing attachments.

I cannot find any other way to contact you except through forums, even though we have a paid account.

Accepted answers

Andy Heinzer

Hi David,

I created a support case on your behalf. Please see https://support.atlassian.com/requests/JST-807697/

I am not certain why you might not be able to create this yourself, but I will be raising another issue with my support team to investigate the errors you saw here.

Andy

All comments

John Funk

Hi David,

You can contact Atlassian Support here:

https://support.atlassian.com/contact/#/

Maybe if you post a screenshot of the error, we might be able to see something to help.

David Pautler

Chrome's console shows several problems...see screencap.

David Pautler

To be clear, I'm saying https://support.atlassian.com/contact/#/ is unusable at least to me currently.

John Funk

Okay, let me see if someone can help you.

Andy Heinzer

Hi David,

I created a support case on your behalf. Please see https://support.atlassian.com/requests/JST-807697/

I am not certain why you might not be able to create this yourself, but I will be raising another issue with my support team to investigate the errors you saw here.

Andy

Andy Heinzer

It might be worth trying to load an incognito or private browser session to see if you can reproduce this problem. If you can, then I suggest trying to generate a HAR file. You can post that to the support ticket we created, that might help us to better understand what is causing this behavior.

Andy

John Funk

Hey @David Pautler - I am going to mark this as Answer Accepted for Andy's response assuming support took care of you. If not, let us know.

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