Error 503 : Service Unavailable

Question

I have a Confluence environment in my organization and for some reason, it is returning Service unavailable.

Can someone help?

AAMIR ANSARI_lij8a1 · Answer

Hi @Sajith Nair , You would be required to check the below logs: * /logs/catalina.out * /logs/atlassian-confluence.log Attach both logs here is possible to check the errors. Regards, Aamir

Peter Van de Voorde · Answer

Hi Sajith,

Welcome to the community.

If this is a confluence instance with a url that says .atlassian.net please reach out to Atlassian support here: https://support.atlassian.com

If it's not using .atlassian.net url it means it's not hosted by Atlassian and you'll need to reach out to your own internal IT team.

Cheers,
Peter