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Bulk change "reporter"

Luc Witters (Altrad Services BNL)

I imported a bunch of items (1 project) through .csv; I need to change the "reporter" value to an existing user. However, in bulk change, the "reporter" field is not available to change. I am admin so I should be able to do this.

Could not find any topic that gives me the answer. I saw this option became available some years ago.

Can anyone help me how I can change the "reporter" value (as it is currently set to me as being the one who did the import).

Thanks!

Accepted answers

Trudy P Claspill

Hello @Luc Witters (Altrad Services BNL)

Are these issues in a Company Managed project?

If so, there is a Permission called "Modify Reporter" in the Permission Schemes for Company Managed project. You need to have that permission in order to modify the Reporter field.

All comments

Olga Videc

Hello, @Luc Witters (Altrad Services BNL)

Welcome to the community, you don't see the field or?

The first step is to choose edit issue and then on the next screen, you will see where you can change the reporter.

edit reporter.png

Can you send me a screenshot (make sure there is no sensitive data)

BR, Olga

Luc Witters (Altrad Services BNL)

Hello Olga,

Thank you very much for your effort to help me.

As you can see in my screenshot, the field "Reporter" (change reporter) is not available; (even not in the following fields, not included in the screenshot).

It goes from Assignee to Environment

Thank you!

Luc Witters (Altrad Services BNL)

Schermafbeelding 2022-10-05 164808.png

Aron Gombas _Midori_

Hmm, I think that the "reporter" field is - by design - not editable via the UI.

If I were you, I'd just bulk-replace that in the CSV, then import the CSV with the replace values.

Luc Witters (Altrad Services BNL)

Preferrably I would have done that but it wasn't available for mapping either.

Trudy P Claspill

Hello @Luc Witters (Altrad Services BNL)

Are these issues in a Company Managed project?

If so, there is a Permission called "Modify Reporter" in the Permission Schemes for Company Managed project. You need to have that permission in order to modify the Reporter field.

Ariel Kauan

Hi!
You can create an automation for that.
Ex.:
When? Scheduled (In jql that these itemsererir)
Condition: Can repeat jql
Action: Edit item, Reporter

Note: It is good to check if the field is on the Editing screen, and if it is allowed in the project permissions (as mentioned above)

Notify anything

Luc Witters (Altrad Services BNL)

Hi Trudy, this is indeed the issue, now solved thanks to you! Thank you very much!

Jarda Skopal

Hi!

Although this is a year old issue, it came up as I was searching for answers to the same problem. That's why I decided to add this reply - for some other souls searching for advice

I had the same problem - Reporter field was not visible.
Project is team-managed and I am Org/Site Admin at our site.

Field became visible after I set my acces to the mentioned project as "admin" (and disappeared when I switched it back to user).

So it seems that even if you are Org admin, you need to be set as admin on specific project to bulk edit reporter.

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