When I try to create or edit a filter it does not let me Switch to Basic even though there is nothing in the query.
And, if i hover over the Switch to Basic it says The query is to complex to display in Simple mode.
Hi Anthony,
If creating custom select Build custom count from the drop-down. The custom counts are set using JQL - so for example to create an Overdue count...
Which means that you can't use "Switch to basic" because you need to provide your JQL query.
Hope this helps
Have a nice day
Frederic Chartrand
FMX Solutions - Gold Solution Partner
Basic searches do not support "search for everything".
Try adding a simple query to it (like "Project = ABC") and you should be able to switch to basic.
I am still unable to Switch to Basic
Then why even put the button there if you can't use it?
Also I just put a filter count gadget on the system dashboard and was able to use Basic filter so there has to be a way to change it.
Or, at least there should be.
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