add a specific component to request type

Michal Kowal

Hi,

Is there a possibility to add to request type a specific component?

For example: We have to request types:

request1 and request2

 

I want to have components different for each request type like in example below:

request1 --> component1, component2

request2 --> component3, component4

I was searching for the answer but could not find and it looks like there is no such a possibility (seems that components cannot be devidied into specific requests types) but I would rather ask first. Thank you for your time

Regards

Michal Kowal

Mikael Sandberg

You two options to do this, you can either add the component field to the request form and make it hidden and give it the components you want on that request. Your other option would be to use automation and add the components when the request is created.