Hello,
We're using Advanced Roadmaps, and have created a special status PROPOSED for "brand new initiatives", which should not be shown in the Roadmap until their details are fleshed out.
We've then added PROPOSED to the list of excluded statuses in the "Exclusion Rules".
Despite this, all the initiatives with the Status PROPOSED are still showing up in our Plan.
Any idea what might be going on here? Status-based exclusion seems to work on all other issue types, except initiatives...
PS: Despite the fact that we're now paying for Jira Cloud Premium, we still somehow seem to have no access to direct customer support, so our only recourse are the forums!