How to delete all cancelled tickets in a project except for the previous month.

Candy Tricia Khohliwe

How to delete all cancelled tickets in a project except for the previous month.

John Funk

Hi Candy,

First of all, deleting tickets from the system is rarely a good idea. Because once they are deleted, they are gone forever. Why not just leave them in the Cancelled status? 

But, if you insist, you can use a filter like:

Project = ABC and status changed to "Cancelled" after startOfMonth(-1)

Run the query in a filter first to make sure it is showing only the ones you truly want to delete. Then you can do a bulk change to delete them.