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Failed to add ssh key

ywl1107

It always tells me that 'Someone has already added that key as an access key to a repository.'

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @ywl1107 ,

welcome to the Atlassian community!

Atlassian team can perform this check for you (as specified here)

Please raise a question through the following link https://community.atlassian.com/t5/forums/postpage/board-id/bitbucket-questions

Hope this helps,

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi @ywl1107 ,

welcome to the Atlassian community!

Atlassian team can perform this check for you (as specified here)

Please raise a question through the following link https://community.atlassian.com/t5/forums/postpage/board-id/bitbucket-questions

Hope this helps,

Fabio

ywl1107

Thanks.

ywl1107

Hi @Theodora Boudale

Could you please create a support ticket to check which repo is using my public key for me? Thanks.

Fabio Racobaldo _Catworkx_

you have to raise a ticket because you should provide to Atlassian team all the information they need to perform an investigation

ywl1107

I tried and the the support website told me that the free version of bitbucket only comes with community support. Never mind. I'll switch to Github.

Theodora Boudale

Hi @ywl1107,

I am going to create a support ticket for you using the email of your community account. You will receive an email with a link to the support ticket and you can then share in the support ticket the public key you are trying to add.

If you have any questions, please feel free to let me know.

Kind regards,
Theodora

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