When I type in an '@', it shows up blue but then no results come up when I start typing a name. Why am I not able to use the mention functionality?
Hi @Brianna Vay ,
welcome to the Atlassian community!
In order to mention users, you should have global permission Browse users and groups'
Please ask to a JIRA Admin to check your permissions.
Hope this helps,
Fabio
I asked my admin to check this, thanks!
please let us know, if it solved your issue
Also make sure you are not putting a space after the @ sign. You must type the name immediately after the @.
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