Cannot get the jira automation to transition issue

Question

I am running a jira automation that will look to close incidents based on certain parameters( last update, last comment etc). Now the test issue gets listed in the associated items but does not get transitioned to Resolved status, am I missing something here?

John Funk · Answer

Can you post screenshots of your rule and the audit log where it fails?

Bharat Kumar Shukla_u3qyzn · Answer

Title: lorem ipsum
Body: lorem ipsum

URL: lorem ipsum

xyz
Message type: lorem ipsum

----------------------------------------------------

The last comment is something like the above text.

I changed the order of the if conditions and its just failing for this particular condition where I check if xyz exist in the comment or not. Do I need to use regular expression for it?

John Funk · Answer

If it is failing on the condition each time, you need to resolve that first. Are you sure the issue has xyz in the last comment made?