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I need to hide/Grey out a field based on another field

Akil R

Hi team,

When i create a issue task i have a drop down for Task type with LOV as Open solutions, RAID, others. Next field is RAID-Type with LOV as Risk, Action, Issue, Dependency. When the task type is RAID then the RAID-Type field should be visible if not the RAID-Type field should be greyed out.

As i am not good with coding i am not able to get this done. Would appreciate your help in this.

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Dave Mathijs

Hi @Akil R welcome to the Atlassian Community!

You won't be able to do this in Jira Cloud natively.

You'll need a third-party app like Extension for Jira Service Management or ScriptRunner for Jira to accomplish this.

Akil R

ok. I have Scriptrunner for JIRA.
But i dono hw to add the code for this.

Kate Pawlak _Appsvio_

@Akil R if you need a solution for Jira, not Jira Service Management, the Extension app doesn't work. Dynamic Forms configured in this app work only on the customer portal.

Akil R

@Kate Pawlak _Appsvio_ oh ok.
So basically one field cannot be managed based on other fields in this case? even with the scriptrunner?

Jarosław Solecki [Deviniti]

Hi @Akil R ,

like @Nic Brough -Adaptavist- already mentioned that is the current limitation of Cloud UI.

Nevertheless, probably we are working on the same thing in cooperation with Atlassian, which we intended to add to Dynamic Forms Cloud this quarter. I mean the Set Value for fields of course. If you are not good at coding you will probably find it very useful as we use WYSWIG edit.

Best regards,
Jarek

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