Unable to create JIRA task for Opsgenie alert

Question

I am using Jira Software integration in Opsgenie to create issue for alerts but I'm getting this error

Could not send [createIssue] action to Jira [Jira-Board]. Reason: 400 Bad Request: "{"errorMessages":[],"errors":{"labels":"Field 'labels' cannot be set. It is not on the appropriate screen, or unknown."}}"

Florian Bonniec · Answer

Can you add Label on Jira side to see if it fixed the issue?

Regards

Rizwan Sharif_aglg2d · Answer

Hi @Florian Bonniec

I've just defined the basic configs to create task in JIRA. is there way to omit labels while creating JIRA task

Florian Bonniec · Answer

Hi @Rizwan Sharif

It seems that you are trying to create the issue with a label but the labels field is not on the create issue screen.

Regards