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Is it possible to publish subtask to the customer portal?

Support Team_laj2bu

It's straight forward process to publish an issue at the task level to the customer portal.

Is it possible to publish a sub-task?

Our goal is to give external participants access to task & sub-task info as read only & leave open the ability to leave a comment to our company on the issue.

Accepted answers

Hi @Support Team - Welcome to the Atlassian Community!

No, I don't see how that would be possible.

All comments

Hi @Support Team - Welcome to the Atlassian Community!

No, I don't see how that would be possible.

Welcome to the community !!

There is already a suggestion ticket for the same. Please vote and watch for the updates.

https://jira.atlassian.com/browse/JSDCLOUD-1422

Joseph Chung Yin

Welcome to the community. Unfortunately, currently it is not possible just as what John and Rilwan mentioned.

As of right now, Request Form can only be based on standard issue type and not subtask. Therefore, you cannot expose subtask in the portal UI.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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