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Issue with JIRA Timesheet

Amila mohammad borhan

Differences in man hours when pulling the same data on different dates:

Example -

I'm extracting man-hours data for August 2022 from 1/8 till 31/8 to check the work log of my team within the specified date above. Let's say I checked on 1st day of next month (1/9).

However, when I checked again after a few weeks (25/9), the man hours are different. There're increments and decrements in the working hours of my team. Fyi, I'm looking at the data with the same requirement which is work log hours for August 2022 (from 1/8 till 31/8).

Can anyone help to clarify what's happened to this matter? Why there's increment/decrement of work log hours when we're looking at the same data at a specific date (which is already in the past)?

Thanks

Accepted answers

Andriy Zhdanov

Hi Amila,

It might be that worklogs were modified since time you last viewed the report. However there is no easy way to check it, JQL like 'updatedDate > worklogDate' does not work.

If you are using Prime Timesheet, you may try to open support request and ask to add feature to see in report if worklog was modified, at support portal https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/31

Thank you.

UPD: like the following

Screenshot 2022-09-28 at 23.12.12.png

All comments

Andriy Zhdanov

Hi Amila,

It might be that worklogs were modified since time you last viewed the report. However there is no easy way to check it, JQL like 'updatedDate > worklogDate' does not work.