I am going to restrict or control the agents capability to add customer in my project. I am expecting that only Project Administrator can add customers but upon reading some articles here I found out that Service Desk Team can also add a Customer. Is there to way to restrict it or control? Thank you
Hi @AM_Support and welcome to the community!
Unfortunately, it is not possible to restrict team members. I recommend you vote for the suggestion here:
JSDCLOUD-5640
Thank you Sir @Mark Segall for answering my concern.
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