Show Linking issues in the client portal

Question

Hi! I need to show the "Linking issue" in the client portal but it appears as "hidden" for the client. I searched in the settings but I didn't find it.

How can I show it?

Thanks!!

Elyes Gannoun [Elements] · Answer

Hello @Gabriela ,

I'm Elyes, a Product Manager at Elements.
If you are fine using a marketplace app, we can show linked issues on the customer portal with our new codegeist winning application.

Elements Overview - custom display for related issues

Get direct access to related issues (linked or matching a JQL), and more:

* Display related issues on the customer portal
* Display relevant data from related issues
* Edit custom field values directly from an overview
* Transition related issues without changing context
* Choose which location suits you best (Issue panel or in the Glance view)

Try it out! And if needed, you can read our documentation, reach out to our support team or share your feedback with me.

Brant Schroeder · Answer

@Gabriela Welcome to the Atlassian community

You can see that you can only add linked issues as a hidden field.  This will allow an issue link to be set on creation but you would define what that is.  There is an enhancement request you can vote for here: https://jira.atlassian.com/browse/JSDCLOUD-4636